Seller Return Policy

Returns can be made within 30 days of receiving your order.

Elife-Shop ebike Restocking Fees / Return Eligibility

 

Unopened 0%
Openned/Unused

15%

Opened/Used 30%

Return Period  30 Days

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact  us directly  and provide the following information:

  • Product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return